Floor Clerk
10 North
Deadline Aug 15 2019
The 10 North has an opening for the position of Floor Clerk in grade 6 starting at a salary of LBP 904,677.- per month. Since this provides an opportunity for PROMOTION from within, kindly circulate this information and/or post it in your area of jurisdiction so that those interested and having the minimum qualifications may apply.
Basic Functions
Attend nursing station and provide clerical and reception support to clinical staff to ensure the efficient management of a unit. Demonstrate good organizational and interpersonal skills. Coordinate with other departments at the medical center to ensure the smooth and proper functioning of the unit. Accountable for charging patients accurately. Abide by Joint Commission International (JCI) requirements, including but not limited to International Patient Safety Goals, national and international standards, as well as Magnet standards.
Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Nursing Services Department.
Minimum Requirements
  • BACC II
  • One year experience in a hospital environment is preferred.
  • Knowledge of medical terminology.
  • Strong command of Arabic and English (IET score >/= 450). French is an asset.
  • Proficient in Microsoft Office (word processing, spreadsheet and database software).
  • Work Schedule: Shift rotation basis


Interested applicants are invited to register/login and complete the online application and apply to the vacancy prior to August 15 2019 on the following link: http://www1.aubmc.org.lb/hremp/

For Internal Applicants: In addition to the updated C.V., a letter of intent should be addressed to the Human Resources Department with a copy to the concerned Supervisor(s).

Within the framework of Lebanese Law, the American University of Beirut is an equal opportunity employer.
Job Summary
Attend nursing station and provide clerical and reception support to clinical staff to ensure the efficient management of a unit. Demonstrate good organizational and interpersonal skills. Coordinate with other departments at the medical center to ensure the smooth and proper functioning of the unit. Accountable for charging patients accurately. Abide by Joint Commission International (JCI) requirements, including but not limited to International Patient Safety Goals, national and international standards, as well as Magnet standards.
Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Nursing Services Department.
Essential Functions / Task Groups

Administrative Duties:

  • Complete all appropriate and necessary documentation for admissions, transfers, and discharges.
  • Update necessary information on the AS400.
  • Ensure proper and complete documentation of patients’ identification in the medical records.
  • Get patients charts from medical record upon admission and/or request.
  • Inform physicians about new admissions.
  • Coordinate with other departments at the medical center to ensure the smooth and proper functioning of the unit.
  • Prepare routine forms needed for various activities such as store requisitions.
  • Monitor utilization of supplies. Place requisitions to secure unit and nursing station requirements, receive the requested supplies and stock them in an organized manner. Keep nursing station tidy.
  • Request unit’s daily store.
  • File reports appropriately in patients’ medical records.
  • Send specimens to laboratories with appropriate requests and labels, and check if they are recorded and signed by the receivers.
  • Use bar-coded labels appropriately.
  • Enter patients’ charges on the system.
  • Fill patient charge slips accurately for all chargeable items.
  • Prepare and maintain accurate records of patient charge cards.
  • Replenish patient charge slips from billing department and replenish patient labels from the admitting office.
  • Follow-up with nurses and physicians on patient charges to maintain availability of chargeable items in the unit stock and avoid loss of replenishment.
  • Request guest beds for patients and charge their use.
  • Perform filing and other duties as required.
  • Verify the availability of charge slips in patients’ medical record upon every transfer.
  • Accountable for the use of hospital resources.
  • Assume responsibility for meeting JCI required mandatory education, e.g., fire and safety, infection control and others.

Receptionist Duties:

  • Answer intercom promptly and relay message to the right person.
  • Answer and re-direct telephone inquiries promptly and ensure the appropriate person is contacted.
  • Schedule future appointments for patients before discharge or procedure.
  • Assist in receiving and greeting unit visitors in courtesy, including providing them with relevant information and directing them appropriately.
  • Communicate effectively with patients, visitors, nurses, physicians and other members of the health care team.
Critical Competencies
Client Focus, Achievement Orientation, Initiative, Communication Skills, Safety and Health Management, Problem Solving, Resource Management, Team Skills, Planning and Organizing, Information and Records Administration, Professionalism, Applied Technology, Computer Skills, English Comprehension, Organizational Awareness.
Knowledge / Know-How
Knowledge:
Knowledge of medical terminology.
Knowledge of Patient chart records.
Knowledge of Hospital practices.

Education:
Minimum Education: BACC II.

Experience:
Preferred Experience: One year experience in a hospital environment.

Languages:
Minimum Languages: Arabic and English (IET score >/= 450).
Preferred Languages: French is an asset.

Computer skills:
Proficient in Microsoft Office (word processing, spreadsheet and database software).
Impact of Actions / Decisions
Efficient performance increases the ­promotion of the Nursing department objectives (patient centered care, quality improvement, patient satisfaction, Professional Practice Model, service excellence, staff competence, Magnet values etc.)
Actions easily affect patients' satisfaction of the hospital services
Tardiness heavily affects quality of service provided
Job Structure
Provide clerical and reception work according to pre-defined procedures.
Managerial / Supervisory Responsibility
Reporting Channel:
1st Level: Nurse Manager
2nd Level: Nurse Leader for Clinical Affairs or Nurse Administrator

Supervisory Channel:
None
Job Characteristics
Physical Effort:   Occasional Physical Effort
Work Schedule:   Shift rotation basis
Working Conditions:   Exposed to patient element