Floor Clerk
Nursing Administration
Deadline Mar 06 2024

For Internals Only

The Nursing Administration has an opening for the position of Floor Clerk in grade 7. Since this provides an opportunity for PROMOTION from within, kindly circulate this information and/or post it in your area of jurisdiction so that those interested and having the minimum qualifications may apply.

Basic Functions
Provide clerical support to clinical staff and reception of patients to ensure efficiency of the unit.  Maintain the store by performing timely and accurate replenishment and charging of supplies.
Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Nursing Services Department.
Minimum Requirements
  • Knowledge of medical terminology
  • BACC II with preferably 1 year of experience in a hospital environment or 10 years of experience within the same role at AUBMC.
  • Knowledge of electronic health records
  • Strong command of Arabic and English (IET score >/= 450). French is an asset
  • Proficient in Microsoft Office (word processing, spreadsheet and database software)
  • Work Schedule: Shift Rotation Basis and/or On-Call


Interested applicants are invited to register/login and complete the online application and apply to the vacancy prior to March 06 2024 on the following link: http://www1.aubmc.org.lb/hremp/

For Internal Applicants: In addition to the updated C.V., a letter of intent should be addressed to the Human Resources Department with a copy to the concerned Supervisor(s).

Within the framework of Lebanese Law, the American University of Beirut is an equal opportunity employer.
Job Summary
Provide clerical support to clinical staff and reception of patients to ensure efficiency of the unit.  Maintain the store by performing timely and accurate replenishment and charging of supplies.
Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Nursing Services Department.
Essential Functions / Task Groups

Administrative Duties-100%:

  • Receive and greet unit visitors with courtesy, providing them with relevant information and directing them appropriately.
  • Enter patient's charges on the system accurately and securely and follow up with nurses on patient charges to maintain availability of chargeable items and avoid losses.
  • Assist clinicians in placing charges on patient records prior to discharge and in securing financial clearance of patients for procedures as well as ensuring proper and timely charging of supplies, procedures and any chargeable item used on the patient and report to the Nurse Manager any discrepancies identified in charge capturing.
  • Maintain the store by performing daily count on expensive chargeable supplies, weekly count on all chargeable supplies, monthly count on expiry dates and monthly store inventory.
  • Request non-chargeable supplies on weekdays based on the unit standardized quantity as well as unit census and store for holidays and weekends a day before.
  • Communicate with the Admitting Office and Bed Management regularly during admissions, transfers, discharges, out-on-pass, extension of stay, bed changes, provider changes or any other changes.
  • Follow up and assist with patient procedure scheduling on the unit and coordinate appointment scheduling between departments including but not limited to the Specialty Clinics and Radiology.
  • Perform other related duties as requested.

 

Critical Competencies
Client Focus, Achievement Orientation, Initiative, Communication Skills, Safety and Health Management, Problem Solving, Resource Management, Team Skills, Planning and Organizing, Information and Records Administration, Professionalism, Applied Technology, Computer Skills, English Comprehension, Organizational Awareness, Financial Management.
Knowledge / Know-How

Knowledge:
Knowledge of medical terminology.
Knowledge of Hospital practices.
Knowledge of electronic health record use.

Education and Experience:
Minimum Education and Experience: BACC II with preferably 1 year of experience in a hospital environment or 10 years of experience within the same role at AUBMC.

Languages:
Minimum Languages: Arabic and English (IET score >/= 450).
Preferred Languages: French is an asset.

Computer skills:
Proficient in Microsoft Office (word processing, spreadsheet and database software).

Impact of Actions / Decisions
Efficient performance increases the ­promotion of the Nursing department objectives (patient centered care, quality improvement, patient satisfaction, Professional Practice Model, service excellence, staff competence, Magnet values etc.)
Actions easily affect patients' satisfaction of the hospital services
Tardiness heavily affects quality of service provided
Job Structure
Provide clerical and reception work according to pre-defined procedures.
Managerial / Supervisory Responsibility
Reporting Channel:
1st Level: Nurse Manager
2nd Level: Nurse Leader for Clinical Affairs

Supervisory Channel:
None
Job Characteristics
Physical Effort:   Moderate Physical Effort
Work Schedule:   Shift Rotation Basis
Working Conditions:   Exposed to patient element