Job Summary
Develop annual and long-term plans that
identify the overall strategic plan of the department as well as develop,
monitor and lead activities and services that support the safe, effective and
appropriate use of laboratory/Medical Center standards. Assist the
Chairman/Executive Director with administrative, staff development and
performance improvement duties and act as a liaison with other departments,
hospitals and organizations.
Support the mission and vision of the American
University of Beirut Medical Center (AUBMC) and that of the Pathology and
Laboratory Medicine Department.
Essential Functions / Task Groups
Administrative Duties:
Plan and coordinate the administrative operations of the Department as well
as develop annual and long-term plans that identify the overall strategic plans
as well as participate in their initiation and regularly follow up on their
implementation.
Review and analyze clinical workflow processes in the
Department and suggest modifications to meet changing conditions and
technologies.
Manage and coordinate the monitoring, review and improvement
systems and practices to deliver higher quality of care.
Lead efforts to
plan, schedule, and follow through on projects in a timely and efficient manner
as well as coordinate closely with the project definition, planning, and
operational efforts of the department team.
Prepare the operating and capital
budgets for the Department considering revenues, expenses and justifications as
well as perform cost analysis studies and monitor expenditures on a regular
basis.
Review changes in test methodologies to evaluate and revise the costs
of the analytical procedures/tests, and in improving the cost structure to
enhance lab profitability.
Deal with and solve complex problems and work
related to personnel and department encounters as well as review assessment
reports related to patient and physician complaints.
Conduct workload
analysis for various job profiles in the Department to determine staffing
numbers, skills and needs that meet the Department objectives.
Identify
supply needs versus demand and ensure replenishment takes place on a regular
basis.
Apply the accreditation standards, participate in planning activities
to promote the standards and enforce accreditation requirements.
Manage the
Human Resources functions in terms of recruitment, coaching, training,
developing, appraising, monitoring attendance and leave requests,
etc.
Critical Competencies
Client Focus, Achievement Orientation,
Organizational Awareness, Initiative, Communication Skills, Safety and Health
Management, Resource Management, Problem Solving, Professional Development, Team
Skills, Business Acumen, Planning and Organizing, Information and Records
Administration, Professionalism, English Comprehension, Computer Skills.
Knowledge / Know-How
Knowledge:
Knowledge of principles and processes for
providing customer service; this includes customer needs assessment, meeting
quality standards for services, and evaluation of customer
satisfaction.
Knowledge of Healthcare systems laws and regulations.
Education:
Minimum Education: Bachelor's Degree in
Medical Laboratory Sciences or related field.
Preferred Education: Master's
Degree in Public Health, Healthcare Management, Business Administration or
related field.
Experience:
Minimum Experience: Minimum of 7-9
years of administrative expertise out of which 3 years are in a clinical
supervisory role in a clinical laboratory.
Language:
Minimum Languages: Arabic and English languages
(EEE score >/= 500).
Preferred Languages: French is an asset.
Computer Skills:
Proficient in use of Microsoft Office
applications and other related software as needed for the job.
Impact of Actions / Decisions
Good time management and proper
administrative support increase efficiency and reduce stress in the
department.
Decision may affect the financial status of the department, its
quality, productivity and customer satisfaction.
Job Structure
Perform administrative tasks of moderate
and complex nature.
Managerial / Supervisory Responsibility
Reporting Channel:
1st Level: Chairman, Pathology and Laboratory
Medicine
2nd Level: Medical Center Director
Supervisory Channel:
Provide administrative supervision of non-academic
staff within the Department
Job Characteristics
Physical Effort: |
Little or no Physical Effort |
Work Schedule: |
Regular weekdays |
Working Conditions: |
Normal |