Job Summary
Manage and handle all personnel transactions and changes in the Human
Resources Management System (HRMS) database. Verify all payroll and non-payroll
related transactions as well as audit monthly payroll execution. Monitor the
Personnel section's indicators for efficiency of workflow. Address employee
relations, investigate and follow up on actions to be taken. Increase awareness
among employees related to ethics as well as compliance related to HR policies
and processes.
Support the mission and vision of the American University of
Beirut Medical Center (AUBMC) and that of the Human Resources Department.
Essential Functions / Task Groups
Personnel Administration:
Manage the continuous
update and maintenance of the personnel records on HRMS and all employee manual
and electronic personnel files.
Oversee the processing, checking and
controlling payroll and non payroll daily transactions, auditing the monthly
payroll execution, interfacing with the Comptroller's Office and Benefit's
Office regarding employee problems and related inquiries.
Coordinate and
monitor the unit’s Indicators for efficiency of workflow as well as come up with
recommendations based on outcomes.
Coordinate the Medical Evaluations of
employees with the University Health Services by monitoring and following up on
reports and ensuring the implementation of recommendation.
Manage the
Personnel section on day to day basis by coaching, developing, training and
appraising employees.
Participate in department projects including but not
limited to surveys, newsletters, etc...
Employee Relations:
Design and execute the employee exit interview process.
Analyze feedback
from employee exit interviews, determine trends and recommend appropriate
actions.
Increase awareness among employees of ethics and compliance related
to HR policies, processes, and best practices to address resolution and drive a
positive culture as well as advise and train managers and supervisors in best
employee relations practices and strategies for managing problems and employee
grievances.
Oversee disciplinary actions and involuntary termination risk
reviews and support managers and employees during the resolution
process.
Investigate personnel problems and handle complaints including legal
issues, manage the agenda and minutes with legal counsel and attend meetings and
ensure implementation of decisions.
Participate in and support the
documentation of investigations of workplace complaints and allegations.
Act
as a liaison with the Legal team to address cases that may result in potential
legal action.
Conduct background screening results in accordance with
federal/local laws, regulatory requirements, to determine eligibility for hire
or reemployment of candidates.
Critical Competencies
Organizational Awareness, Client Focus, Achievement Orientation,
Initiative, Communication Skills, Safety and Health Management, Change
Leadership, Developing Others, Resource Management, Problem Solving,
Professional Development, Team Skills, Business Acumen, Planning and Organizing,
Human Resources Management, Information and Records Administration, Quality
Management, Professionalism, Computer Skills, English Comprehension.
Knowledge / Know-How
Knowledge:
Thorough knowledge of Human Resources and
Hospital policies and procedures.
Considerable knowledge of HR
practices/policies related to employment and labor relations.
Thorough
knowledge of HR functions.
Preferable knowledge of healthcare.
Education:
Minimum Education: Master's Degree in Business
Administration, Public Health, or related field. HR certification is a
plus.
Field of Expertise Human Resources Management
Experience:
Minimum Experience: More than 10-12
years of experience in Personnel, Employee Relations or Human
Resources Management including 3 years of managerial experience preferably
in a health care setting.
Languages:
Minimum Languages: Arabic and English (EEE
>/= 500). French is a plus/assest.
Computer Skills:
Proficiency in Microsoft Office
applications as well as other software as required for the job.
Knowledge of
HR Systems is also an added asset
Impact of Actions / Decisions
Inadequate performance affects hospital staffing level and employee
conduct.
Job Structure
Use logic reasoning and analysis to identify the strengths and weaknesses
of alternative solutions, conclusions or approaches to problems in order to
determine which course of action is most relevant to the situation encountered.
Managerial / Supervisory Responsibility
Reporting Channel:
1st Level: Human Resources Director - Medical
Center
2nd Level: Medical Center Director
Supervisory Channel:
Supervises Senior Personnel and Employee Relations
Specialist, Personnel and Employee Relations Specialist, Junior Personnel
and Employee Relations Specialist and HR Assistant
Job Characteristics
Physical Effort: Little or no Physical
Effort
Work Schedule: Regular
weekdays
Working Conditions: Normal