Personnel and Employee Relations Manager
Medical Center Human Resources
Deadline Sep 26 2022
The Medical Center Human Resources has an opening for the position of Personnel and Employee Relations Manager above grade 12. Since this provides an opportunity for PROMOTION from within, kindly circulate this information and/or post it in your area of jurisdiction so that those interested and having the minimum qualifications may apply.
Basic Functions
Manage and handle all personnel transactions and changes in the Human Resources Management System (HRMS) database. Verify all payroll and non-payroll related transactions as well as audit monthly payroll execution. Monitor the Personnel section's indicators for efficiency of workflow. Address employee relations, investigate and follow up on actions to be taken. Increase awareness among employees related to ethics as well as compliance related to HR policies and processes.
Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Human Resources Department.
Minimum Requirements
  • Master's Degree in Business Administration, Public Health, or related field. HR certification is a plus.
  • More than 10-12 years of experience in Personnel, Employee Relations or Human Resources Management including 3 years of managerial experience preferably in a health care setting.
  • Strong command of Arabic and English (EEE >/= 500).French is a plus/assest.
  • Proficiency in Microsoft Office applications as well as other software as required for the job. Knowledge of HR Systems is also an added asset


Interested applicants are invited to register/login and complete the online application and apply to the vacancy prior to September 26 2022 on the following link: http://www1.aubmc.org.lb/hremp/

For Internal Applicants: In addition to the updated C.V., a letter of intent should be addressed to the Human Resources Department with a copy to the concerned Supervisor(s).

Within the framework of Lebanese Law, the American University of Beirut is an equal opportunity employer.
Job Summary
Manage and handle all personnel transactions and changes in the Human Resources Management System (HRMS) database. Verify all payroll and non-payroll related transactions as well as audit monthly payroll execution. Monitor the Personnel section's indicators for efficiency of workflow. Address employee relations, investigate and follow up on actions to be taken. Increase awareness among employees related to ethics as well as compliance related to HR policies and processes.
Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Human Resources Department.
Essential Functions / Task Groups

Personnel Administration:

Manage the continuous update and maintenance of the personnel records on HRMS and all employee manual and electronic personnel files.
Oversee the processing, checking and controlling payroll and non payroll daily transactions, auditing the monthly payroll execution, interfacing with the Comptroller's Office and Benefit's Office regarding employee problems and related inquiries.
Coordinate and monitor the unit’s Indicators for efficiency of workflow as well as come up with recommendations based on outcomes.
Coordinate the Medical Evaluations of employees with the University Health Services by monitoring and following up on reports and ensuring the implementation of recommendation.
Manage the Personnel section on day to day basis by coaching, developing, training and appraising employees.
Participate in department projects including but not limited to surveys, newsletters, etc...


Employee Relations:

Design and execute the employee exit interview process.
Analyze feedback from employee exit interviews, determine trends and recommend appropriate actions.
Increase awareness among employees of ethics and compliance related to HR policies, processes, and best practices to address resolution and drive a positive culture as well as advise and train managers and supervisors in best employee relations practices and strategies for managing problems and employee grievances.
Oversee disciplinary actions and involuntary termination risk reviews and support managers and employees during the resolution process.
Investigate personnel problems and handle complaints including legal issues, manage the agenda and minutes with legal counsel and attend meetings and ensure implementation of decisions.
Participate in and support the documentation of investigations of workplace complaints and allegations.
Act as a liaison with the Legal team to address cases that may result in potential legal action.
Conduct background screening results in accordance with federal/local laws, regulatory requirements, to determine eligibility for hire or reemployment of candidates.

Critical Competencies
Organizational Awareness, Client Focus, Achievement Orientation, Initiative, Communication Skills, Safety and Health Management, Change Leadership, Developing Others, Resource Management, Problem Solving, Professional Development, Team Skills, Business Acumen, Planning and Organizing, Human Resources Management, Information and Records Administration, Quality Management, Professionalism, Computer Skills, English Comprehension.
Knowledge / Know-How

Knowledge:
Thorough knowledge of Human Resources and Hospital policies and procedures.
Considerable knowledge of HR practices/policies related to employment and labor relations.
Thorough knowledge of HR functions.
Preferable knowledge of healthcare.

Education:
Minimum Education: Master's Degree in Business Administration, Public Health, or related field. HR certification is a plus.
Field of Expertise Human Resources Management

Experience:
Minimum Experience: More than 10-12  years of experience in Personnel, Employee Relations or Human Resources Management including 3 years of managerial experience preferably in a health care setting.

Languages:
Minimum Languages: Arabic and English (EEE >/= 500). French is a plus/assest.

Computer Skills:
Proficiency in Microsoft Office applications as well as other software as required for the job.
Knowledge of HR Systems is also an added asset

Impact of Actions / Decisions
Inadequate performance affects hospital staffing level and employee conduct.
Job Structure
Use logic reasoning and analysis to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems in order to determine which course of action is most relevant to the situation encountered.
Managerial / Supervisory Responsibility

Reporting Channel:
1st Level: Human Resources Director - Medical Center
2nd Level: Medical Center Director

Supervisory Channel:
Supervises Senior Personnel and Employee Relations Specialist, Personnel and Employee Relations Specialist, Junior Personnel and Employee Relations Specialist and HR Assistant

Job Characteristics
Physical Effort: Little or no Physical Effort
Work Schedule: Regular weekdays
Working Conditions: Normal