Job Summary
Provide clerical support to clinical staff
and reception of patients to ensure efficiency of the unit. Maintain the
store by performing timely and accurate replenishment and charging of
supplies.
Support the mission and vision of the American University of Beirut
Medical Center (AUBMC) and that of the Nursing Services
Department.
Essential Functions / Task Groups
Administrative Duties-100%:
- Receive and greet unit visitors with courtesy, providing them with
relevant information and directing them appropriately.
- Enter patient's charges on the system accurately and securely and follow
up with nurses on patient charges to maintain availability of chargeable items
and avoid losses.
- Assist clinicians in placing charges on patient records prior to discharge
and in securing financial clearance of patients for procedures as well as
ensuring proper and timely charging of supplies, procedures and any chargeable
item used on the patient and report to the Nurse Manager any discrepancies
identified in charge capturing.
- Maintain the store by performing daily count on expensive chargeable
supplies, weekly count on all chargeable supplies, monthly count on expiry
dates and monthly store inventory.
- Request non-chargeable supplies on weekdays based on the unit standardized
quantity as well as unit census and store for holidays and weekends a day
before.
- Communicate with the Admitting Office and Bed Management regularly during
admissions, transfers, discharges, out-on-pass, extension of stay, bed
changes, provider changes or any other changes.
- Follow up and assist with patient procedure scheduling on the unit and
coordinate appointment scheduling between departments including but not
limited to the Specialty Clinics and Radiology.
- Perform other related duties as requested.
Critical Competencies
Client Focus, Achievement Orientation, Initiative, Communication Skills,
Safety and Health Management, Problem Solving, Resource Management, Team Skills,
Planning and Organizing, Information and Records Administration,
Professionalism, Applied Technology, Computer Skills, English Comprehension,
Organizational Awareness, Financial Management.
Knowledge / Know-How
Knowledge:
Knowledge of medical terminology.
Knowledge
of Hospital practices.
Knowledge of electronic health record use.
Education and Experience:
Minimum Education and
Experience: BACC II with preferably 1 year of experience in a hospital
environment or 10 years of experience within the same role at AUBMC.
Languages:
Minimum Languages: Arabic and English (IET
score >/= 450).
Preferred Languages: French is an asset.
Computer skills:
Proficient in Microsoft Office (word
processing, spreadsheet and database software).
Impact of Actions / Decisions
Efficient performance increases the
promotion of the Nursing department objectives (patient centered care,
quality improvement, patient satisfaction, Professional Practice Model, service
excellence, staff competence, Magnet values etc.)
Actions easily affect
patients' satisfaction of the hospital services
Tardiness heavily affects
quality of service provided
Job Structure
Provide clerical and reception work
according to pre-defined procedures.
Managerial / Supervisory Responsibility
Reporting Channel:
1st Level: Nurse
Manager
2nd Level: Nurse Leader for Clinical Affairs
Supervisory
Channel:
None
Job Characteristics
Physical Effort: |
Moderate Physical Effort |
Work Schedule: |
Shift Rotation Basis |
Working Conditions: |
Exposed to patient
element |