For Internal Staff only

The Emergency Unit has an opening for the position of Patient Access Officer in grade 10. Since this provides an opportunity for PROMOTION from within, kindly circulate this information and/or post it in your area of jurisdiction so that those interested and having the minimum qualifications may apply.

Secure all admission requirements from pertaining documents to financial arrangements prior to the admission date as well as coordinate with physicians, nursing, other hospital staff members and third party payers to ensure patient admission. Carry out financial counselling with patients to maximize collections as well as perform a variety of cashiering duties including issuing receipts for cash base services and verifying coverage of all cleared services rendered.
Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Department.

• Minimum Education: Bachelor's Degree in Business Administration or related field.
• Minimum Experience: 3-5 years of experience as Cashier/Teller at AUBMC
• Minimum Languages: Strong Command of Arabic and English (IET score >/= 500). French is an asset.
• Computer Skills: Familiarity with commonly used Microsoft applications such as word processing, spreadsheet, PowerPoint and database software packages.
• Work Schedule: Shift rotation basis and/or On-Call

Interested applicants are invited to register/login and complete the online application and apply to the vacancy prior to August 06 2024 on the following link: http://www1.aubmc.org.lb/hremp/

For Internal Applicants: In addition to the updated C.V., a letter of intent should be addressed to the Human Resources Department with a copy to the concerned Supervisor(s).

Within the framework of Lebanese Law, the American University of Beirut is an equal opportunity employer.

Secure all admission requirements from pertaining documents to financial arrangements prior to the admission date as well as coordinate with physicians, nursing, other hospital staff members and third party payers to ensure patient admission. Carry out financial counselling with patients to maximize collections as well as perform a variety of cashiering duties including issuing receipts for cash base services and verifying coverage of all cleared services rendered.
Support the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Department.

Functional/Administrative Resposibilities:

• Secure all admission requirements from pertaining documents to financial arrangements prior to the admission date and inform patient accordingly.
• Verify personal identification information, explain content/intent of documents (consents) and obtain patient’s/legal representative’s signature by ensuring confidentiality at all times.
• Verify third-party payer coverage eligibility and ensure that financial coverage for admission and/or for clearance for a surgical/medical procedure and/or medication is secured in accordance with the financial requirements and standards  of patient care.
• Check admissions with previous delinquent balances and secure settlement prior to admission as well as follow up on collections during patient stay and at discharge.
• Work on cancelling admissions in case of postponement of surgery and resolve pending issues.
• Perform other related duties as assigned.
• Perform cash count and cash bills inspection to check for possible forgery as well as checks received with securing patient contact number and coverage letters.
• Issue receipts for cash based services with correct amounts and codes.
• Perform cancellations of cash receipts and credits after having the supporting documents required as well as perform refunds after day closing for inpatients and outpatients.
• Follow upon cash movement during the day (in and out) and perform daily cash reconciliation and closing as per cash control lists.
  

 

Client Focus, Achievement Orientation, Initiative, Communication Skills, Problem Solving, Team Skills, Planning and Organizing, Information and Records Administration, Professionalism, Computer Skills, English Comprehension, Stress management, Organizational Awareness, Safety and Health Management, Quality Management.

Knowledge:
Knowledge of principles and practices pertaining to patient access and financial screening, including registration services and insurance verification.
Knowledge of applicable laws, regulations, requirements, standards and practices pertaining to patient registration and admission. Knowledge of medical terminology.
Knowledgeable about third party coverage processes and procedures

Education:
Minimum Education: Bachelor's Degree in Business Administration, Finance or related field.

Experience:
Minimum Experience: 3-5 years of experience as Cashier/Teller at AUBMC.

Languages:
Minimum Languages: Arabic and English (IET score >/= 500).
Preferred Languages: French is an asset.

Computer Skills:
Familiarity with commonly used Microsoft applications such as word processing, spreadsheet, PowerPoint and database software packages.

Consistent patient-centered performance ensures the continuity of patient care and enhances patient/family satisfaction.
Responsibilities carry legal implications and financial repercussions.
Inefficient work will have a negative impact on the work flow of the department and other departments (Nursing Units, Collection, etc.) as well, and will impact the hospital image.

Work is of standardized nature that may involve a variety of duties with an increase in use of analytical thought due to increased data and changing situations.

Reporting Channel:
1st Level: Admitting Manager
2nd Level: Revenue Cycle Management Director

Supervisory Channel:
None

Physical Effort:

Little or no Physical Effort

Work Schedule:

Shift Basis and/or On-Call

Working Conditions:

Normal